July 17, 2020 Adrienne

OUTBOUND SUPERVISOR

  • Montreal

Position Summary:  Plan and execute the daily order portfolio for all accounts and ensure timely shipping and delivery. Ensure compliance with customers products and shipping requirements.

Essential functions: The essential duties and responsibilities of this position include, but are not limited to:

  • Plan and create daily pick plans in the Warehouse Management System (HighJumpTM) according to the priorities and available resources. Monitor order pool for new orders and make changes in the daily plan if necessary;
  • Interact with the VAS (Value Added Services) department in order to prioritize the shipments with special requirements;
  • Work close to the Customer Service team to ensure proper execution of priorities, rushes and exceptions;
  • Collaborate with the shipping department to ensure accuracy and compliance on picking and shipping methods and special requests;
  • Coordinate the pickers on the execution of orders;
  • Collaborate with the domestic production coordinator on the printing and embroidering shipments;
  • Manage pack and hold shipments;
  • Create and manage ASN (Advanced Shipping Notice) for specific customers;
  • Ensure that all orders are ship confirmed in a daily basis;
  • Manage vendor manuals and shipment & delivery instructions ensuring that all personnel involved have clear instructions and have the most updated information and training;
  • Manage the stock of warehouse supplies such as shipping boxes, labels and tape;
  • Enforce all Health & Safety rules through implementation of processes and equipment as well as random audits;
  • Support the DC manager on inventory counts and continuous improvement projects;
  • Facilitate the communication and interaction between employees creating a respectful and positive environment;

Requirements for this position:

  • High School diploma or equivalent;
  • Advanced skills on MS-Excel and MS-Word software;
  • Effective communication/interpersonal skills;
  • Able to work under pressure;
  • Organized and disciplined;
  • Able to work extra hours when required;
  • Bilingual English-French.

CONTACT US

We look forward to speaking with you.